Covid 19 Support

The roads are calling.

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In an ever-changing world, we’re changing for the better

The roads are calling and we’re answering, with exceptional incentives and an unwavering commitment to safety. With new safety measures in place at our dealerships, we’re here and ready to help you experience pure driving joy.

An unwavering commitment to safety

  • Enhanced Social Distancing Measures
  • New Safety and Sanitization Initiatives
  • Improved Test Drive Experience

Helping Provide A Safe and Reliable Dealership Experience:

  • Physical distancing required
  • Limiting the maximum number of people inside dealerships
  • Contactless shopping and service
  • Increased frequency of cleaning of high-traffic areas
  • Providing sanitization products to guests and staff

Providing help for you:

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0% Purchase Financing

On all new 2020 Models
+

120 Days No Monthly Payments

On every new Mazda
FOR FUTURE CUSTOMERS:

PURCHASE OPTIONS

For customers purchasing a new vehicle, we want to offer our support with:

  • 0% purchase financing on all new 2020 models
  • No monthly finance payments for 120 days (for all provinces and territories other than Quebec)
  • Credit deferral options^ (for Quebec only)
  • Plus, our Mazda Unlimited Mileage* warranty, standard on all new models

Build & Price

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For existing customers:

Payment Options

Our trusted financial partners are committed to working with our customers in need of financial support. Existing customers may qualify for support, including:

  • A lease extension program
  • Loan payment deferrals
  • Lease payment deferrals

For lease inquiries, contact Mazda Financial Services at: 1-888-703-8857 or [email protected].

If you have questions or concerns about your finance payments, please contact Scotiabank at: 1-800-4SCOTIA or request an auto loan payment deferral online.

You may have questions. We're ready to answer them.

What Measures Is Mazda Taking To Help Ensure Their Dealerships Are Safe For Employees And Customers?

At Mazda Canada, our team is committed to serving you safely and reliably. Our dealerships have implemented new safety measures which include, but are not limited to, access to sanitizing products, enhanced social distancing measures, and frequent cleaning of high-traffic areas and vehicles.

Individual dealerships are also working to implement their own safety measures, with some offering at-home test drives, as well as vehicle pickup and delivery for service appointments.

Reach out to your local dealership for more information about their safety initiatives.

Can I still contact Mazda’s customer service team?

Yes, our Customer Assistance team is still available to assist you with any questions or concerns via telephone, email or fax. For contact details, please visit: mazda.ca/en/about/contact-us/

Will there be a delay in receiving parts for maintenance?

We strongly encourage you to contact us for information regarding any pending parts orders.

What can I do if I am unable to make my monthly payments under my Scotiabank finance contract or Mazda Financial Services lease?

Our trusted financial partners are committed to working with our customers who are experiencing financial stress. For questions or concerns about your finance payments, contact Scotiabank at: 1-800-4SCOTIA or request an auto loan payment deferral online.

For questions regarding your Mazda Financial Services lease, please contact Mazda Financial Services at 1-888-703-8857 or [email protected] and they will assist you.

Last Updated: May 29, 2020

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